Qwell is a free, safe and anonymous mental health and wellbeing service for adults. There are no waiting lists, no referrals and no thresholds required to access the service, which is accredited by the British Association for Counselling and Psychotherapy (BACP) and delivered by Kooth plc, the UK’s largest digital mental health provider.

An introduction to the free mental health service: Qwell Community Zoom Event

Wednesday 13 October, 4-5pm

Join ourselves and Kooth PLC for this free opportunity for our BID Levy Payers and their employees to meet with the Qwell Engagement Lead, have a detailed tour of the service and what it has to offer as well as an opportunity to ask any questions. You will also receive a brief overview of the young person service Kooth.com (10-25yrs). Following the session you will be provided with further resources and training offers to support signposting your employees/teams to accessible mental health and counselling support.

If you wish to attend the Zoom event, you can book your place by Eventbrite here or RSVP by email here.

More about Qwell:

The Qwell support includes an online magazine, community forums, and professional text based support and counselling through the Qwell online platform. Qwell gives you access to one to one text based support from their professional team, whether that is just a chat, or a course of counselling. Other support on the site includes an online magazine with helpful articles and personal experiences from the community, a space to connect with others in their online forums and personal tools such as goal setting and a journal to track thoughts and progress. Qwell do not require a GP referral to access to Qwell’s service.

The service encourages peer to peer support via moderated discussion forums and self-help through reading or submitting content. Qwell also gives adults the opportunity to access online counselling from qualified counsellors who are available from midday to 10pm every weekday and from 6pm to 10pm at weekends, 365 days of the year.

How to sign up to Qwell:

  1. Click on the ‘Join Qwell’ button located in the centre of the home page of the Qwell website here.
  2. Choose from the drop down boxes, the area and location you live in
  3. Select the year and month you were born
  4. Click on the gender that best describes you and then the ethnicity and background that most closely matches you
  5. Create an anonymous username (not your real name) and secure password
  6. Choose from the drop down box to explain where you found out about Qwell
  7. Select Next step to complete your registration

Qwell is a free, anonymous, confidential and safe online emotional wellbeing service, offering professional support, information, discussion boards and more for adults.

Access 365 days a year to counsellors who are available from:

  • 12 noon-10pm Monday- Friday
  • 6pm-10pm Saturday and Sunday

Log on through mobile, laptop and tablet.

Find out more