Key Contacts
BID enquiries
Liverpool BID Company, 6th Floor,
St Nicholas House, Old Churchyard, Liverpool, L2 8TX
Contact us for anything regarding BID projects, services, campaigns, or queries about the BID. Please request a meeting with us if you’d like to discuss further.
BID levy enquiries
For BID levy bill or payments enquiries, you should contact Liverpool City Council’s Non-Domestic Rates (NDR) team who collect the BID levy on our behalf.
Opening Hours: Mon – Thu 8:30 – 16:30 or Fri 8:30 – 16:00
Immediate emergency
Threat to life, personal safety or property and suspicious packages
Contact the Police
Report a crime
Offender not present, e.g. shoplifting, criminal damage, theft, hate crime, planned marches
Report it to the Police→ 101 or merseyside.police.uk
Twitter→ @MerPolCC
Street trading
Issues with street traders
Liverpool City Council’s Licencing Team→ 0151 233 3015
Issues with Big Issue vendors
→ 0151 294 3013
Sharing intelligence
Report anonymous intelligence i.e. drug dealing or handling stolen good. Remember if the intelligence you have is urgent/life threatening/serious public safety and the the threat is imminent please use 999.
Crime Stoppers→ 0800 555 111 or crimestoppers-uk.org
Using the DISC App→ Contact the BID team for your login details on [email protected]
Find out more about BID Safety Partnership, here.
Street cleansing issues
Graffiti, Illegal Flyposting, Littering, Street Waste or Abandoned Vehicles
Public Spaces:
Liverpool City Council→ 0151 233 3000 or 0151 233 3001
or visit fixmystreet.com
Rough sleeping
If you have concerns about someone that may be sleeping rough
Contact ‘Always Help Available’→ 0300 123 2041
The Whitechapel Centre→ 0151 207 7617 or email [email protected]
For waste or belongings left in your premise by a rough sleeper:
Liverpool City Council’s Street Lifestyles Team→ 0151 233 3000
Once reported, call us with your reference number as we may be able to assist→ 0151 703 2399
Street entertainment
For instance excessive volume or obstructions to pavements, etc.
