Key Contacts
BID enquiries
Liverpool BID Company, 6th Floor,
St Nicholas House, Old Churchyard, Liverpool, L2 8TX
Contact us for anything regarding BID projects, campaigns, or queries about the BID. Have a look at the current projects and campaigns. Book a meeting with us if you’d like to discuss further.
BID levy enquiries
For BID levy bill or payments enquiries, you should contact Liverpool City Council’s Non-Domestic Rates (NDR) team who collect the BID levy on our behalf.
They are reachable: Mon – Thu 8:30 – 16:30 or Fri 8:30 – 16:00
Promote your business in the BID Area
We manage promotional spaces across the BID Area in Liverpool city centre via Promote in Liverpool which BID levy payers can use for free.
For further information regarding the sites and terms and conditions, please visit→ promoteinliverpool.com
Immediate emergency
Threat to life, personal safety or property and suspicious packages
Contact the Police
Report a crime
Offender not present, e.g. shoplifting, criminal damage, theft…
Report it to the Police→ 101 or merseyside.police.uk
Twitter→ @MerPolCC
Street trading
Issues with street traders
Report it to Liverpool City Council’s Licencing Team→ 0151 233 3015
Issues with Big Issue vendors
Report it→ 0151 294 3013
Sharing intelligence
Report anonymous intelligence i.e. drug dealing or handling stolen good. Remember if the intelligence you have is urgent/life threatening/serious public safety and the the threat is imminent please use 999.
Crime Stoppers→ 0800 555 111 or crimestoppers-uk.org
Using the DISC App→ Contact the BID team for your login details.
Street cleaning issues
Graffiti, Illegal Flyposting, Littering, Street Waste or Abandoned Vehicles
Public Spaces:
Liverpool City Council→ 0151 233 3000 or 0151 233 3001
or visit fixmystreet.com
Rough sleeping
If you have concerns about someone that may be sleeping rough
Contact ‘Always Room Inside’→ 0300 123 2041 or email N2NO@whitechapelcentre.co.uk
The Whitechapel Centre→ 0151 233 3001
For waste or belongings left in your demise by a rough sleeper:
Liverpool City Council’s Street Lifestyles Team→ 0151 233 3000
Once reported, call us with your reference number as we may be able to assist→ 0151 703 2399
Street entertainment
For instance excessive volume or obstructions to pavements, etc.
Crime prevention checklist
You can view the Merseyside Police Crime Prevention Checkist here, which allows you to double-check the business risks available.
Business robbery
Ways you can help to reduce the risk of becoming victim to a business robbery.
