Key Contacts

BID enquiries

Liverpool BID Company, 6th Floor,
St Nicholas House, Old Churchyard, Liverpool, L2 8TX

Contact us for anything regarding BID projects, services, campaigns, or queries about the BID. Please request a meeting with us if you’d like to discuss further.

0151 703 2399
BID levy enquiries

For BID levy bill or payments enquiries, you should contact Liverpool City Council’s Non-Domestic Rates (NDR) team who collect the BID levy on our behalf.

Opening Hours: Mon – Thu 8:30 – 16:30 or Fri 8:30 – 16:00

0151 233 3008 / 0800 028 3686
Promote your business in the BID Area

We assist in managing promotional spaces across the BID Area in Liverpool city centre via Promote in Liverpool which BID Levy Payers get two free promotional site bookings per year.

For further information regarding the sites and terms and conditions, please visit→

Immediate emergency

Threat to life, personal safety or property and suspicious packages

Contact the Police

Report a crime

Offender not present, e.g. shoplifting, criminal damage, theft…

Report it to the Police→ 101 or

Twitter→ @MerPolCC

Street trading

Issues with street traders

Liverpool City Council’s Licencing Team→ 0151 233 3015

Issues with Big Issue vendors

→ 0151 294 3013

0151 233 3015 / 0151 294 4013
Sharing intelligence

Report anonymous intelligence i.e. drug dealing or handling stolen good. Remember if the intelligence you have is urgent/life threatening/serious public safety and the the threat is imminent please use 999.

Crime Stoppers→ 0800 555 111 or

Using the DISC App→ Contact the BID team for your login details on

Find out more about BID Safety Partnership, here.

Street cleansing issues

Graffiti, Illegal Flyposting, Littering, Street Waste or Abandoned Vehicles

Public Spaces:

Liverpool City Council→ 0151 233 3000 or 0151 233 3001

0151 233 3000 / 0151 233 3001
Rough sleeping

If you have concerns about someone that may be sleeping rough

Contact ‘Always Room Inside’→ 0300 123 2041 or email

The Whitechapel Centre→ 0151 233 3001

For waste or belongings left in your demise by a rough sleeper:

Liverpool City Council’s Street Lifestyles Team→ 0151 233 3000

Once reported, call us with your reference number as we may be able to assist→ 0151 703 2399

Anti-social behaviour incl. begging

Report it to the Police→ 101 or

Street entertainment

For instance excessive volume or obstructions to pavements, etc.

See ‘Busking in Liverpool Guide

Drop us a message